Doctor of Veterinary Medicine -  Part-Time

Have you just graduated or are looking to change your professional life for the better?  Look no further!  An Associate Veterinarian position is available at Robbins Road Animal Clinic in beautiful Grand Haven Michigan.

As you are setting up your future employment, you have several key points to ponder.  However, probably the most important is where you will personally live or where you will raise your family.  Grand Haven is a wonderful small town on the shore of Lake Michigan.  Grand Haven has been nationally noted as one of the best small towns in the nation to live and/or raise a family in and is one of the corners of Michigan’s “Golden Triangle”. 

Geographically Grand Haven has rivers, lakes, sand dunes and forests.  If you like the outdoors Grand Haven has everything you could possibly want.  Culturally Grand Haven has several opportunities for residents to experience exceptional theatre, music, and seasonal presentations.  Nearby Grand Rapids has recently been proclaimed the center of the micro brewing industry with pubs, breweries and restaurants.  Grand Rapids has also been designated as the nation’s future center of the medical industry.

The second point in your search is the quality and reputation of the clinic where you will conduct your practice.  Robbins Road Animal Clinic has been serving West Michigan since 1964.  We have a well-established clientele and have shown a pattern of growth every year.  We are very proud of our dedicated support staff, which includes 5 licensed veterinary technicians, 5 animal assistants, 5 receptionists, and practice manager that help keep our paperless office running smoothly.  The clinic offers a wide range of animal services for dogs and cats including, but not limited to, general surgery, dentistry and digital radiography (dental and full body).  Also available are therapeutic laser, IDEXX in-house analyzers, and complete Cornerstone medical record software.  We continually look for ways to improve how we operate as a modern up-to-date clinic for both clients and employees/associates.

Last, but not least… the third point to consider is a successful financial compensation arrangement that can help you achieve your dreams.  We offer a comprehensive package that includes a $10,000 sign-on bonus, a reasonable work schedule with paid time off, a highly competitive salary and a full benefits package that includes health/dental insurance, paid professional dues, paid licensing, employee discounts and a simple IRA with 3% employer match.

We believe that when considering which direction you will take your Veterinary career that you cannot make a better choice than to become part of the Robbins Road Animal Clinic team.  Please send your resume to Betina Cochran to mailto:  [email protected].  We invite you to check us out at www.robbinsroadaninalclinic.com.



Robbins Road Animal Clinic – Customer Service Representative (CSR), Full-Time

Animal Loving Customer Service Representative Wanted!  If great benefits like a competitive wage, health & dental insurance, matching Simple IRA, Paid Time Off, and a uniform allowance are important to you then this is where you need to be.

Position Overview –

The purpose of this position is to provide outstanding client service. The Customer Service Representative (CSR) answers the phone, differentiates between routine and emergency cases, schedules appointments, greets clients, admits and checks out patients, processes payments, manages financial information, and communicates information between clients and staff.

The CSR enjoys working with people and diverse clients and is caring, friendly, and efficient. Creates a warm and welcoming impression. Remains professional and courteous while handling multiple tasks with many interruptions.

Firmly believes in the quality of care provided and communicates this sense of assurance to clients. Understands our services and recommendations and clearly communicates them to clients.

Empathizes with clients and remains compassionate, well-mannered and remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized.

Primary Responsibilities

Telephone Communication

Client Relations

Hospitality

Appointment Scheduling

Computer Use and Maintenance

Recordkeeping and Filing

Patient Admittance and Discharge

Cash Handling

 

The perfect candidate will serve as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.

Requirements

·         Education equivalent to the completion of the 12th grade.

·         Knowledge of general office practices and procedures as well as computer and telephone skills.

·         Ability to work in a very fast paced environment.

·         Demonstrated ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.

·         Experience assembling patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.

·         Ability to complete assigned tasks in the time allotted without direct supervision.

·         Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.

·         Excellent interpersonal communication skills.

·         A commitment to outstanding client service.

·         Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.

·         Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day.

·         Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.

·         Preferred: At least two years’ recent experience in an office, hospitality or medical environment.


Hours of Operation

Monday

8:30 AM - 12:30 PM

1:30 PM - 5:30 PM

Surgery Check-In is at 8:00am.

Tuesday

8:30 AM - 12:30 PM

1:30 PM - 5:30 pm

Surgery Check-In is at 8:00am.

Wednesday

8:30 AM - 12:30 PM

1:30 PM - 5:30 PM

No Surgeries on Wednesdays.

Thursday

8:30 AM - 12:30 PM

1:30 PM - 5:30 PM

Surgery Check-In is at 8:00am.

Friday

8:30 AM - 12:30 PM

1:30 PM - 5:30 PM

Surgery Check-In is at 8:00am.

Saturday

8:30 AM - 1:00 PM

No Surgeries on Saturdays.

Sunday

Closed

Monday
8:30 AM - 12:30 PM 1:30 PM - 5:30 PM Surgery Check-In is at 8:00am.
Tuesday
8:30 AM - 12:30 PM 1:30 PM - 5:30 pm Surgery Check-In is at 8:00am.
Wednesday
8:30 AM - 12:30 PM 1:30 PM - 5:30 PM No Surgeries on Wednesdays.
Thursday
8:30 AM - 12:30 PM 1:30 PM - 5:30 PM Surgery Check-In is at 8:00am.
Friday
8:30 AM - 12:30 PM 1:30 PM - 5:30 PM Surgery Check-In is at 8:00am.
Saturday
8:30 AM - 1:00 PM No Surgeries on Saturdays.
Sunday
Closed

Robbins Road Animal Clinic

Contact Us

We look forward to hearing from you